About Us

Mark has spent the last three decades troubleshooting everything from complex data structures to electrical parts, with a focus on helping small-to-medium-sized businesses keep their network operations and computer systems operating securely and at peak efficiency.

Mark delivers top-level privacy and security to protect customer, client and patient data, and has served as a proven, trusted advisor in all technical areas. He helps clients improve their current situation through customized solutions that are never over-engineered.

Best of all - no geek-speak! Mark's early years serving in the British Army provided him with diverse experience and practical knowledge, enabling him to seek out common-sense solutions. He has been trained as a Microsoft Certified Professional and Systems Engineer and is an authorized reseller for Dell, Unitrends BCDR, and more.

a man wearing glasses

Our Mission

At PC Therapist, our mission is to empower small and medium-sized businesses with reliable, innovative, and tailored IT solutions. We strive to be more than just a service provider—we aim to be a trusted partner, helping businesses thrive by optimizing technology, enhancing security, and driving efficiency.

With a commitment to excellence, responsiveness, and a customer-first approach, we are dedicated to supporting your growth and ensuring your IT infrastructure is a seamless foundation for success.

What Our Clients Say

"Mark has been helping and supporting me for almost 20 years. He has been present every step of the way and is always there, behind the scenes, identifying and addressing issues before they become a problem."

– Tori McKlveen, DVM, DACVR, Veterinary Specialist

"They calmly and capably solved all problems, speak in plain English, and don't make me feel like an idiot in the process".

 - Julie Dexter Berg

"Mark Needham, owner of PC Therapist, has not only quickly solved all of my issues, but he has made extraordinary adjustments in his personal schedule in order to accommodate my computer system needs. Mark responds this way with unerring good humor, politeness, and professionalism. I couldn't...

"Mark Needham, owner of PC Therapist, has not only quickly solved all of my issues, but he has made extraordinary adjustments in his personal schedule in order to accommodate my computer system needs. Mark responds this way with unerring good humor, politeness, and professionalism. I couldn't recommend PC Therapist more highly."


- Richard McKinney, Seattle Attorney

"Mark has always been very fast with his response times to issues, which is important in our very busy veterinary business. If we have any live computer issues during the working day, we can count on him to minimize any computer downtime required. And given his maintenance efforts, we rarely...

"Mark has always been very fast with his response times to issues, which is important in our very busy veterinary business. If we have any live computer issues during the working day, we can count on him to minimize any computer downtime required. And given his maintenance efforts, we rarely have computer issues that actually lead to downtime. We've been very pleased with his service."


- Alexander Aguila, DVM, DACVS, Animal Surgical & Orthopedic Center 

"Mark has been working with us for years. He is the only IT person we've used who speaks like us more ordinary mortals who do not understand the tech world. His work has been great. Other we've used seem to create one problem for every problem they fix. Or, they won't communicate in 'earthspeak'."

- John Ramsey

"Mark has been wonderful with support and a great resource. He goes above and beyond - always willing to provide technical and operational support. His response time is impeccable even after hours. He has become a trusted resource for our IT Department."

– Ronda Jacobs, IT Manager, Inpatient Clinicals Valley Medical Center