What Our Clients Say About Us
"Mark has been helping and supporting me for almost 20 years. He has been present every step of the way and is always there, behind the scenes, identifying and addressing issues before they become a problem."
– Tori McKlveen, DVM, DACVR, Veterinary Specialist
"They calmly and capably solved all problems, speak in plain English, and don't make me feel like an idiot in the process".
- Julie Dexter Berg
"Mark Needham, owner of PC Therapist, has not only quickly solved all of my issues, but he has made extraordinary adjustments in his personal schedule in order to accommodate my computer system needs. Mark responds this way with unerring good humor, politeness, and professionalism. I couldn't recommend PC Therapist more highly."
- Richard McKinney, Seattle Attorney
"Mark has always been very fast with his response times to issues, which is important in our very busy veterinary business. If we have any live computer issues during the working day, we can count on him to minimize any computer downtime required. And given his maintenance efforts, we rarely have computer issues that actually lead to downtime. We've been very pleased with his service."
- Alexander Aguila, DVM, DACVS, Animal Surgical & Orthopedic Center
"Mark has been working with us for years. He is the only IT person we've used who speaks like us more ordinary mortals who do not understand the tech world. His work has been great. Other we've used seem to create one problem for every problem they fix. Or, they won't communicate in 'earthspeak'."
- John Ramsey
"Mark has been wonderful with support and a great resource. He goes above and beyond - always willing to provide technical and operational support. His response time is impeccable even after hours. He has become a trusted resource for our IT Department."